Frequently Asked Questions
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Think of us as your own personal stylist and shoppers that cut through the hassle of shopping and find you the fashion you’ll love, from the brands you love.
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You have 3 different options: £50, £100 or £150 per month. Each box has fabulous fashion inside, but the more you pay the more you get, or the more exclusive brands.
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Please contact our support team on info@myinstantstylist.com, where one of our team will be happy to help.
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Simply tape the box back up, with all the original packaging and labels and please Contact Us for the next steps for the returns process.
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Head to your account under my subscriptions and click the pause button.
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Go to the ‘contact us’ section and we will do everything we can to organise and ship a different size.
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Over each month we will effectively curate a wardrobe for you, so the concept of My Instant Stylist works brilliantly as a subscription. If on the other hand you just want a one-off box purchase for either yourself or as a gift, then that’s no problem at all.
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We deliver throughout the United Kingdom.
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You can set up an account for somebody else, but it’s easier for the recipient of the box to take the quiz and fill in the personal details, so their box is tailored to them. You can also easily purchase a gift voucher by going to gift box section.
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At the moment we work from size 6 to 28, but are working with new brands all the time, so watch this space.
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If an item isn’t to your liking head to Contact Us to request a refund. Return the entire box and purchase the item you would like to keep via 5 Ways to Wear.
Unfortunately we are unable to split boxes at this time. -
As each box is individually prepared for your style needs and preferences and for us to order the necessary items, this can take up to 10 working days for you to receive your box.